Data Protection & Privacy

Privacy Policy — How 298pkr Protects Your Data

Your privacy matters to us. This policy explains exactly what personal information 298pkr collects, why we collect it, how it is stored and protected, and what rights you have over your own data as a player in Pakistan.

Last Updated: June 2026

Six Things 298pkr Does to Protect Your Privacy

These cards summarise our most important privacy commitments. The full policy below covers every detail — please read it through as well.

Your Data Is Never Sold

298pkr does not sell, rent or trade your personal information to any third party for marketing or commercial purposes. Your name, contact details and PKR payment information stay within the platform and its trusted service providers only.

Encrypted Data Storage

All personal data stored by 298pkr is protected using industry-standard encryption. This applies to your account credentials, identity verification documents, and PKR payment account details including JazzCash and Easypaisa information linked to your account.

You Control Your Data

As a 298pkr account holder, you can request to view, correct or delete your personal data at any time. You can also update your contact details and payment information directly from your account settings without needing to contact support.

Transparent Cookie Use

298pkr uses cookies to keep your session active, remember your preferences and understand how the platform is used. We do not use cookies for cross-site tracking or to build advertising profiles. The cookies section of this policy explains each type in plain terms.

Marketing Opt-Out Available

Promotional communications from 298pkr are sent only to players who have opted in. You can withdraw consent for marketing emails or push notifications at any time through your account notification settings. Withdrawal of marketing consent does not affect your account or gameplay in any way.

Clear Data Retention Periods

298pkr does not hold your data indefinitely. Account data is retained for as long as your account is active and for a defined period after closure, as required for responsible gaming and financial record obligations. After that period, data is deleted or anonymised.


1 Introduction

This Privacy Policy explains how 298pkr ("the platform", "we", "us") collects, processes, stores and protects personal information belonging to registered players and visitors ("you") who use the 298pkr website and mobile application.

We understand that players in Pakistan are careful about where their personal information goes. Whether you are depositing via JazzCash, checking your cricket betting history or browsing the slots library, you deserve to know exactly what data is involved and how it is handled. This policy is written in clear terms — not in dense legal language — so that any player can read and understand it.

By creating a 298pkr account or using any part of the platform, you acknowledge that you have read this Privacy Policy and agree to the collection and use of your information as described here. This policy operates alongside our Terms and Conditions and our Responsible Gaming commitment.

Plain summary: We collect what we need to run your account securely and process your PKR payments. We do not sell your data. You can request changes or deletion at any time.

2 Data We Collect

298pkr collects personal information in three main ways: information you provide directly, information generated automatically through your use of the platform, and information received from trusted third-party services such as payment processors.

2.1 Information You Provide

  • Registration details: full name, date of birth, email address, mobile number and preferred username when you create a 298pkr account.
  • Identity verification documents: a copy of your CNIC or other accepted identity document when you complete account verification before your first withdrawal.
  • Payment account details: your JazzCash number, Easypaisa account, Raast ID, bank account details or card information used for deposits and withdrawals in PKR.
  • Communications: any messages you send to 298pkr support, including chat transcripts, emails and any information you voluntarily include in those communications.

2.2 Information Collected Automatically

  • Device and browser data: device type, operating system, browser version, screen resolution and device identifiers.
  • Usage data: pages visited, games played, bet history, session duration, features used and navigation patterns within the platform.
  • Location data: approximate geographic location derived from your IP address. We do not collect precise GPS location.
  • Log data: server logs recording login times, IP addresses, actions taken and error events associated with your account.

2.3 Information from Third Parties

  • Payment confirmation data received from JazzCash, Easypaisa, Raast and banking partners to verify that a deposit or withdrawal has been processed.
  • Identity verification results from any third-party verification service used to confirm your identity document is authentic.

We only collect what is necessary. If a piece of information is not needed to operate your account, process a PKR payment or comply with our responsible gaming obligations, we do not ask for it.

3 How We Use Your Information

298pkr uses your personal information for the following purposes:

Purpose Data Used Legal Basis
Account creation and management Name, email, mobile number, username Contract performance
Processing PKR deposits and withdrawals Payment account details, transaction history Contract performance
Identity verification CNIC or identity document, date of birth Legal obligation / contract
Responsible gaming monitoring Bet history, session data, deposit patterns Legitimate interest / legal obligation
Fraud prevention and security IP address, device data, login logs Legitimate interest
Platform improvement Usage data, game interaction data (anonymised) Legitimate interest
Marketing communications Email, mobile number (opted-in players only) Consent
Customer support Account data, communication history Contract performance

We do not use your personal information for any purpose not listed above without first notifying you and, where required, obtaining your consent.

4 Data Sharing

298pkr does not sell, rent or trade your personal data to third parties for their own commercial or marketing use. We share personal information only in the following limited circumstances:

4.1 Service Providers

We work with trusted third-party service providers who support the operation of the 298pkr platform. These include payment processors (JazzCash, Easypaisa, Raast, banking partners), identity verification services, cloud hosting providers and customer support software providers. These partners process your data only on our instructions and are contractually bound to protect it.

4.2 Game Providers

The games available on 298pkr are supplied by third-party game studios. When you play a game, the game provider's systems may receive a player session token and game-specific data required to run the game. Game providers do not receive your full personal profile, payment details or contact information.

4.3 Legal Requirements

298pkr may disclose personal information if required to do so by applicable law, legal process, court order or to protect the rights and safety of 298pkr, its players or the public. Any such disclosure will be limited to what is strictly required.

No cross-border marketing transfers: Your data is not transferred to third-party marketing networks or advertising platforms. We do not share player data with other betting or gaming brands for cross-promotional purposes.

5 Payment Data and PKR Transactions

Because 298pkr processes real-money PKR transactions, payment data is handled with a higher level of care than standard account information.

5.1 What Payment Data We Hold

We store the minimum payment information needed to process deposits and withdrawals. For JazzCash and Easypaisa, this means your registered mobile number. For bank transfers, this means your account title, bank name and account number. Full card numbers are never stored on 298pkr servers — card payments are tokenised by the payment processor.

5.2 Transaction Records

A record of all PKR deposits and withdrawals made through your 298pkr account is retained. This includes the amount, date, payment method and transaction reference. These records are maintained to support account queries, dispute resolution and responsible gaming monitoring.

5.3 Payment Security

All payment data in transit between your device and 298pkr servers is protected by TLS encryption. Payment processing is handled by certified payment partners — 298pkr does not directly handle raw card data entered during a card payment transaction.

6 Cookies and Tracking

298pkr uses cookies and similar technologies to make the platform work properly, remember your preferences and understand how players use the site. Here is what each category does:

6.1 Essential Cookies

These cookies are required for the platform to function. They maintain your login session so you stay logged in as you move between pages, and they carry security tokens that protect your account from session hijacking. Essential cookies cannot be turned off without breaking the platform.

6.2 Preference Cookies

These remember your settings such as your chosen language, preferred game view and notification preferences. Disabling preference cookies means your settings will reset each time you visit.

6.3 Analytics Cookies

Analytics cookies collect anonymised data about which pages are visited most, how long players spend in different game categories, and which features are used frequently. This information helps 298pkr improve the platform experience. Analytics data is not linked to any individual player identity.

6.4 No Advertising Cookies

298pkr does not use advertising or retargeting cookies. We do not share cookie data with advertising networks, and we do not track your activity on websites outside of the 298pkr platform.

Cookie control: You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies will affect your ability to stay logged in and use the platform normally.

7 Data Security

Protecting player data is a core responsibility at 298pkr. We implement multiple layers of security across our systems:

  • Encryption at rest and in transit: Personal data stored in our systems is encrypted. All data transmitted between your device and 298pkr is protected with TLS.
  • Access controls: Only authorised 298pkr staff with a specific operational need can access personal player data. Access is logged and audited regularly.
  • Account security features: Players are required to use a strong password. We recommend enabling any additional account security options available in your account settings.
  • Fraud monitoring: Automated systems monitor account activity for patterns associated with unauthorised access, unusual login locations and suspicious transactions.
  • Security reviews: 298pkr conducts periodic internal reviews of data handling practices and technical security controls to identify and address vulnerabilities.

While we take robust precautions, no online platform can guarantee absolute security. You play an important role in keeping your account safe by using a strong, unique password and not sharing your login credentials with anyone.

8 Data Retention

298pkr retains personal data only for as long as it is necessary for the purposes described in this policy:

  • Active accounts: Personal data is retained for the full duration that your 298pkr account remains active.
  • Closed accounts: Following account closure, core account and transaction data is retained for a period of up to five years. This period exists to support any post-closure disputes, responsible gaming obligations and financial record requirements.
  • Identity documents: Copies of verification documents such as your CNIC are retained for the same five-year post-closure period and then securely deleted.
  • Marketing data: If you withdraw consent for marketing communications, your contact details are removed from our marketing lists promptly — typically within 10 business days.
  • Analytics data: Anonymised analytics data that cannot be linked back to any individual player may be retained indefinitely for platform improvement purposes.

At the end of the applicable retention period, personal data is either permanently deleted from our systems or anonymised so that it can no longer be associated with you.

9 Your Rights Over Your Data

As a 298pkr player, you have the following rights regarding your personal information. To exercise any of these rights, contact 298pkr player support from the email address registered on your account.

Right to Access

You can request a copy of the personal data 298pkr holds about you. We will provide this within a reasonable timeframe, typically within 30 days of the request.

Right to Correction

If any personal data we hold about you is inaccurate or out of date, you can request a correction. Basic details like your contact number can be updated directly in account settings.

Right to Deletion

You can request deletion of your personal data. Note that we may be required to retain certain records for the retention periods described above before deletion can be completed.

Right to Restrict Processing

You can ask 298pkr to restrict processing of your personal data in certain circumstances — for example, while a correction request is being reviewed.

Right to Portability

You can request your personal data in a structured, commonly used format so that you can transfer it elsewhere if you choose to do so.

Right to Withdraw Consent

For any processing based on your consent — such as marketing emails — you can withdraw that consent at any time through your account notification settings.

10 Minors and Under-18 Protection

298pkr is strictly an adults-only platform. We do not knowingly collect personal information from anyone under 18 years of age. The registration process includes a date of birth field, and accounts where the declared age is below 18 cannot be created.

If we become aware that personal data has been collected from a person under 18, the account will be closed immediately and the data will be deleted as soon as operationally possible. Parents or guardians who believe a minor may have accessed 298pkr should contact our support team immediately so we can investigate and act accordingly.

18+ Only: Creating a 298pkr account while under 18 is a breach of our Terms and Conditions. Any winnings generated on an underage account are void and will not be paid out.

11 Changes to This Privacy Policy

298pkr may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or legal obligations. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that affect how your data is used, we will notify active account holders by email or via an in-platform notification before the changes take effect. For minor clarifications that do not change the substance of our data practices, we will update the page without individual notification.

Continued use of the 298pkr platform after an updated Privacy Policy has been published constitutes your acceptance of the changes.

12 Contact and Data Requests

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or want to raise a concern about how your personal information has been handled, please reach out to the 298pkr support team.

You can contact us through the support chat available when you are logged into your account, or by writing to us at the support email address shown in the footer of this page. Please send any data access or deletion requests from the email address registered on your 298pkr account so we can verify your identity before processing the request.

Response time: We aim to respond to all privacy-related requests within 10 business days. Complex requests such as full data exports may take up to 30 days. We will keep you informed of the progress of your request.

For general queries about your 298pkr account, game queries or payment support, visit the FAQ page which covers the most common player questions in detail.


18+ Only — Play Responsibly

Your Privacy Is Protected. Start Playing on 298pkr

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